The Ex Outlet

Buying Help

At The Ex Outlet, we want to give you a shopping experience that is beyond the boring and ordinary. Everyone loves a great story. When you buy something from an Ex Outlet member, not only will you be getting a deal, but you will also be getting a great conversation piece. At the same time, you are helping someone and something move on to a great new life... it really does feel good!

HERE ARE OUR TIPS FOR MAKING YOUR EXPERIENCE ON THE EX OUTLET AS SAFE AND ENJOYABLE AS POSSIBLE:

  1. Use caution when purchasing high value goods. We highly recommend using escrow.com as the payment service for high value items. Be warned, there are many fraudulent escrow services. We ONLY recommend escrow.com. If the seller will not agree to use escrow.com as the payment method for expensive purchases, do not buy from that seller. It is really easy to set up an escrow account and protect both the seller and yourself. One more time... If it's an expensive purchase, use escrow.com!
    Escrow.com: Buy or Sell Online Without the Fear of Fraud
  2. Never wire money to people. Period. Most people are good, but there are a few shady scammers. This is a method they love to use.
  3. We do not recommend meeting strangers in person. Most strangers are kind, but there are a few bad apples. Better safe than sorry.
  4. If something seems too good to be true, it is. Although you are likely to find great deals, be suspicious if the deal is too good.
  5. Stories build trust and allow you to get to know the seller. We require that sellers post the story behind their break-up or their item. If something seems untrustworthy or inauthentic in the story, it probably is. Trust your judgment.
  6. If you have questions, ask BEFORE you buy. Communication is the key to knowing what you are getting.
  7. Take steps to confirm that an item is authentic. For example, ask for appraisals and certifications for jewelry high in value.
  8. Have fun and pay it forward! Take time to read the stories. If you have any thoughts or words of wisdom, leave a comment. If your advice is golden or you make someone's day, they might give you a discount!