How do I Tell & Sell on The Ex Outlet?
- Tell your story. Click the Tell & Sell icon on the upper right hand corner of your screen to tell us your story. It can be the story of your relationship and the split or it can be the story behind the gift or reminder from your ex. You must post a story to be able to sell items on The Ex Outlet. Have more than one story that you need to let out? No problem, you can tell as many stories as you would like! If you don’t have anything to sell, you can still post your ex-story and get advice and support from the community.
- List your items. After you've posted your story, you can add items to sell that relate to that story. Listing is free! You can list as many items as you like with each story. They will stay on The Ex Outlet for 90 days.
- Receive payment. You choose the payment method (PayPal, Escrow, Check, etc.) and arrange to receive the payment from the buyer.
- Ship item. Ship your item to a new home where it can be loved again.
What can I tell?
Everything except personal information (No last names, addresses, phone numbers, email addresses, etc.) That said, we would like this site to remain a positive space and ask that you help us keep it that way. This site is about helping you let it out, connect, and move on. Bullying and harassing of others will not be tolerated.
What can I sell on The Ex Outlet?
You can sell gifts from your ex and anything else that you have that reminds you of him or her. You can also sell wedding and engagement gifts that you were not able to return. We want to help you toss out all of the emotional and physical clutter in a healthy way so you can move on faster. On second thought, we want to help you toss out most of the clutter. Check out our list of prohibited and gross items that are not allowed on The Ex Outlet.
Why tell & sell on The Ex Outlet?
Catharsis
We provide space for you to let out your emotions, connect with others, and give yourself closet space. It can feel really good to let it all out.
Community
On The Ex Outlet you can share relationship tips, give advice, or just receive needed support from a broader, understanding community. You can browse articles that will provide makeover tips, dating advice, and other entertaining and empowering information that will help you move on.
Ideal buyers
Ex Outlet shoppers are looking for deals on jewelry, fashion, household items, and other specialty gifts. We connect you to the right people to give your items a great new home.
Selling Tips
Communication
It is a top reason why relationships fail. Let's try to change that! Describe your item clearly, accurately, and easily. Be sure to include the brand, size, condition, measurements, model, packaging, and any other important product features. If there are appraisals or certifications be sure to mention that you can verify the authenticity of your item. Be honest about any flaws in your item. Communicate the shipping, handling, payment, and return policies for your item. Participate in the discussion of your product and story to give the potential buyer a sense of who you are. Answer private message questions from potential buyers in a timely fashion. Clear communication leaves little room for dispute.
Storytelling
Storytelling will not only be cathartic for you, but it will also build trust between potential buyers and yourself. Don't slack here. Make sure that your story is authentic. You choose the genre (Comedy? Drama? Mystery? Romance?), fiction not allowed! Also keep in mind; we want all the details, but not the last names or personal information of your ex-lovers. We must keep this space safe for everyone. If you want your item to be seen, make sure your story is worth sharing!
Pricing
Price your item to sell. Someone enjoying your once-loved gift while you enjoy a little cash is better than having your item sit unloved and unused in a box somewhere. If your item is flawed or used, be even more generous with your pricing. Shoppers love deals. If you are not giving them a deal, your item is not likely to sell.
Photography
Etsy sellers have picture taking down, eBay users do not. Here are some simple guidelines for good pictures.
- Make sure your background is uncluttered and a soft, neutral color. Patterns and harsh color backgrounds are generally a bad idea. Photographing clothing and jewelry on a body is also usually a bad idea. People need to be able to imagine whatever you are selling on their body or in their house (not on your body or in your house). Make it easy for them.
- Make sure you have good lighting.
- Take the picture from several angles so the potential buyer can get a good idea of what they are getting. You can load up to five pictures of one item on The Ex Outlet.
- Be honest. Be sure to take pictures of flaws if there are any so the buyer is aware before they make the purchase.
Payment
There are several easy ways to get paid! When you upload your item, we provide a space for you to give information on how you would like to receive your payment. Once the buyer has committed to buying your item, we will put them directly in touch with you to arrange for payment. Here are our recommendations for receiving payments.
Escrow
We strongly recommend using escrow.com to our buyers and sellers for all high value items, typically anything valued over $500. This protects both the buyer and the seller. We strongly discourage buyers from buying anything from a seller who refuses to use escrow.com. We ONLY recommend using escrow.com. Please be aware there are fraudulent escrow services. One more time... use escrow.com for selling all diamond rings and other expensive items!
PayPal
Sign up for a PayPal account to be able to accept online payments. It's really easy and provides some protection.
Checks & Money orders
Yes, these still exist! You can send checks and money orders via snail mail. Never ask for money to be wired to you, we advise our buyers against wiring money to strangers.
**We highly discourage meeting someone you've met on this site in person for a payment. While the world if full of wonderful people, there are a few bad apples. It is better to be safe than sorry.